Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We currently ship through The United States Postal Service (USPS).
Do You Ship Internationally?
Yes.
How Long Will It Take To Get My Package?
It usually takes USPS to deliver within 5 - 10 days
PAYMENT
What Payment Methods Are Accepted?
We currently accept Credit Cards and Debits Cards. We also accept Paypal.
Is Buying On-Line Safe?
All of our transactions are processed through secured payment services. The Ultimate Kat Toy does not store your Credit Card Information.
Order & Retunrs
How do I place an Order?
Just visit our shop page and select the item that you want to purchase. Check out is quick and easy.
How Can I Cancel Or Change My Order?
If you need to cancel or change your order please send an email to: support@theultimatekattoy.com
Do I need an account to place an order?
You do not need to create an account to place your order. The Ultimate Kat Toy will never sell your information to 3rd party vendors.
How Do I Track My Order?
Once your order has shipped, you will receive an email with your tracking information from USPS
How Can I Return a Product?
If you need to return a product, please contact us at: support@theultimatekattoy.com